Case Studies

Accidents happen for all sorts of reasons. Lack of concentration, too little knowledge, poor training, misunderstood communications, or simply, just not spotting the risks. St. John Ambulance, the UK's leading First Aid charity, should know – it deals with millions of accidents every year.

But not all accidents endanger health. Some mistakes and slip-ups endanger wealth – the financial bottom-line.

When you are a charity, like St. John Ambulance, slip-ups can be extremely costly to the health of limited budgets and waste valuable staff-time that could be spent saving lives.

We like to think that after almost 60 years working together, that’s why St. John Ambulance Supplies continues to ask Lamport Gilbert to print all their product, training and service support documentation – we can be depended upon not to have accidents and make costly mistakes.

“Our relationship with Lamport Gilbert is based on a professional trust created through their long-term continuity of performance, quality and value,“ says Stephen English, general manager of St. John Supplies.

“Throughout the years Lamport Gilbert has taken as much care with our printing jobs as we would an injured person. Their commitment to St. John Supplies is shown through Bob Sym who has been our designated Account Manager at Lamport Gilbert for the past 25 years. Naturally enough, apart from being a specialist in charity sector requirements, Bob is now regarded by many of us as part of our team.”

 

“Throughout the years Lamport Gilbert has taken as much care with our printing jobs as St John would an injured person.”

Stephen English,
General Manager St. John Supplies

 

Slip-ups tend to happen when people are working under pressure but our knowledge and experience, like the trained St. John first-aider, allows us to recognise the risks, ease the pressure points and avoid future pain.

We are never complacent. Every job will have individual challenges – late text supply, special colours, varnishing, binding, etc – and we’ll tell a client our concerns, make checks and provide answers before the operational pressures turn into published errors.

That’s why, every year we successfully print and arrange delivery of the St. John Supplies 6,000-item product catalogue – turning the job around, start to finish, in the three weeks prior to Christmas.

That’s why, St. John Supplies entrusts us with storage and supply of more than 70-tonnes of their various printed materials – held in an online stock-order system we devised especially for them.

We also believe that our printing accuracy is another reason why not only St. John Ambulance, but private and public enterprises worldwide continue to purchase St. John Supplies products with confidence.

Maybe, these are also reasons why you should contact us?

For more information about our services, please contact Charles Day Sales Director.

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